Field Engineer – Ports

Job Description

Department: Information Technology

Reporting to: Navigation Systems Manager

Grade: 5

Salary: £60,168 per annum + 26% allowances (£75,811)

Base: Kent

Closing Date: Open until we find the right candidate

Teams Interviews: Will be used for shortlisting candidates

Face to Face Interviews: Will be held at Gravesend

An exciting and unique opportunity

This is an exciting time to be joining the Ports IT department as we embark on an ambitious replacement and upgrade programme enhancing standards, security, and user experience.

To add to our team, we’re delighted to be able to offer a role for a Field Engineer:

Working as part of a team of 4, focussing on RADAR, VHF and microwave to name a few of our vital services, you’ll ensure existing assets are regularly maintained and guide the planning, installation and support for our ambitious replacement and upgrade programme.

You’ll also be required to form part of an on-call rota which, for every one out of four weeks, includes being a point of contact out of hours and working the weekend to ensure the availability of services 24/7. Days off in the week are provided before and after the on-call period.

For the right candidate this role offers something different from ‘the norm’. We operate some unusual tech and systems, across a wide range of locations, with kit in places not everyone gets to go to. The team regularly work at height and full training and support is provided to enable you to do this safely and see some great views.

We offer generous annual leave, salary and allowances as well as training and development opportunities plus other company benefits.

The IT Department plays a critical role in ensuring our end-users have reliable systems that they need to ensure the port continues to operate 24/7/365 and enables navigational safety throughout its area of operation. The Navigation Systems team is part of the IT department.

This is an exciting time to be joining the Ports Navigation Systems team as they deliver an ambitious replacement and upgrade programme enhancing standards, security, and user experience. To add to our team, we’re delighted to be able to offer a role for a Field Engineer who will be working as part of a team, focussing on RADAR, VHF and microwave.

What we are looking for:

We’re looking for ‘tech-curious’, competent and dynamic individuals with excellent communication and problem-solving skills. You’ll need to bring the following to be suitable for this role:

• Degree in electronic engineering or related discipline.
• Minimum 5 years’ hands on experience in a comparable role or setting.
• Technically proficient with in-depth knowledge and thorough understanding of RADAR, radio and microwave engineering as well as the design and repair of electrical, electronic and computer-based systems, analogue and digital telecommunications systems.
• Ability to work at height to an advanced level and achieve the relevant certifications required to perform the role.
• Able to pass medical evaluation and maintain fitness levels to be able to fulfil the job role and to do so safely.

You’ll ensure existing assets are regularly maintained and will also guide the planning, installation and support for our operational critical equipment and systems.

You’ll be required to form part of an on-call rota which, for every one out of four weeks, includes being a point of contact out of hours and working the weekend at our Gravesend base to ensure the availability of services 24/7. Days off in the week are provided before and after the on-call period.

Customer service focus is a must have as well as a methodical approach with great attention to detail. You’ll also need to remain calm under pressure, be a great team player, and be able to work independently and be trusted to take ownership and deliver to agreed deadlines and standards.

For motivated, proactive and competent candidates these roles offer something different from ‘the norm’. We operate some unusual tech and systems, across a wide range of locations, with kit in places not everyone gets to go to. The team regularly work at height and full training, and support is provided to enable you to do this safely and see some great views from our equipment sites.

Role and Responsibilities:

• Ensure the continuous functionality of all navigation systems sensors including but not limited to radar transceivers, antenna and associated gearboxes, radios, AIS base stations, microwave links, CCTV, warning lights, tide gauges and meteorological sensors to enable the port to operate safely.
• Diagnose and resolve faults, including complex technical issues, across the full range of sensors in a professional and timely manner.
• Escalate issues promptly to appropriate colleagues, management team or suppliers as necessary.
• Ensure actions taken are logged, root causes are investigated and understood, and future requirements are captured. Ensure information is shared appropriately and customers or stakeholders are kept updated.
• Install, monitor, and maintain equipment relating to the navigation systems sensor estate.
• Contribute to the development and creation of maintenance and replacement plans for in-field equipment.
• Research and specify replacement equipment and assist with the procurement and assessment of new equipment, services and / or systems.
• Project manage equipment replacement projects or provide a significant contribution as a key member of a project team.
• Create, update and maintain technical documentation, change control, approval and asset records.
• Create and update required safety documentation such as risk assessments, method statements, COSHH assessments etc.
• Act as team leader to colleagues (person in charge) and supervise contractors during on-site works ensuring work is completed in compliance with HSE regulations and requirements.
• Support compliance with GDPR and cyber security principles in line with the NIS directive.
• Undertake training and development to maintain specialism in in-field sensors and act as a specialist in multiple areas of the navigation systems’ sensor estate.
• Contribute to the development and progression of colleagues within the whole team.
• Work in accordance with agreed service levels, department processes, policies and procedures.

In return, we offer a competitive benefits package:

• Access to training with both internal and external courses provided
• Structured plans to guide personal development
• 28 days annual leave + Bank Holidays
• Medical Cash Plan (Westfield Health)
• Generous pension
• Onsite parking with electric charging
• Access to Occupational Health, Mindfulness, Counselling and Physiotherapy
• Cycle to Work Scheme
• Access to MyGymDiscounts

Please note, our client are not registered with the UK Home Office and do not sponsor candidates who require a visa or work permit to work in the UK, therefore an offer of employment cannot be made unless you currently hold the rights to live and work in the UK.